Content management systems allow multiple users; hence it allows for team collaboration on tasks and improve the quality of contents

Content Management Systems are typically used for, enterprise content management (ECM) and web content management (WCM). An ECM facilitates collaboration in the workplace by integrating document management, digital asset management and records.

WCMS is a program that helps in maintaining, controlling, changing and reassembling the content on a webpage.  it manages the integrity, revisions, and lifecycle of information

KEY FEATURES OF CONTENT MANAGEMENT SYSTEMS.

Some of the basic features that content management systems offer to you

• Search Engine Optimization (SEO)
• Integrated and online documentation
• User and group functionality
• Templating support for changing designs
• Edit permission management

ADVANTAGES OF CONTENT MANAGEMENT SYSTEMS

CMS can help improve the growth of business, predominantly growing a company’s online presence.

Some of the benefits of adopting Content Management Systems are:

• User-friendliness – CMS makes it so easy to deploy content. Without any prior experience, staff can upload quality content that fits the needs of the company

• Improves collaboration – CMS is very useful in fostering collaboration and team related tasks, as it allows for multiple users to work together on given tasks and projects. This can also be a plus to team building and improve team work in the office

• Ease of maintenance, including updates – Content management systems are easy to maintain, as updates are frequently available and easily accessible to users

• Cost-efficiency- As some companies might not have competent content developers and managers, CMS is an easy way for companies to deploy content without incurring extra cost from outsourcing the project of content management.

• All scales of business – CMS is so basic and cost effective that deploying it would aid whatever business scale. Its interactive and user-friendly nature helps transmit the company’s ideas to the general populace

CloudWare technologies can help provide quality content management solutions to ease your tasks needed to publish useful web contents, further saving you time that would have been used to publish the content. Try CloudWare Technologies Today

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The web has also giving the interactive advantage for customers to share and relate ideas about your product and services. Forming a community and discussing their interests and preferences as regards your services, and one of the best ways to foster such community building is to start an online forum.

When it comes to online interaction, social media and blogs seemingly get all the glory. However, to create a community where like-minded people can come together and discuss issues online on specific topics, an online forum is the best bet.

A forum will enable you to create a community dedicated to the topics you desire and enable its users to share their thoughts in a moderated environment.

FEATURES OF AN ONLINE FORUM

Any company that is serious about customer engagements, and wants to ply the route of online forums have to look out for some key features to ensure that they can have a quality forum that is both productive and widely accepted by the customer base

Here’s a look at some key features to lookout for when deploying an online forum

• As various customers have various needs, your forum should be duly segmented to placate different forms of customer engagement
• Having a built-in email messaging engine can aid messaging between customer and company, providing a seamless communication chain
• Having a mobile app for your online forum can greatly improve customer engagement, because more and more people have grown more comfortable with working on mobile phones. The best way to maximize this statistic than having a mobile friendly application.
• Having a highly effective search engine in your forum would help in so many ways, as your forum would become more user friendly and easily accessible by all works of life.
• The importance of analytics cant be overexaggerated in gauging customer engagement, this would help you understand the customer behavior and reactions to different topics.

BENEFITS OF HAVING AN ONLINE FORUM

Having a forum can give a much-needed edge in attracting and retaining customers to your business.

Here are some of the benefits of having a forum for your business.

• Fresh Contents:

With the interactive nature of forums, it automatically generates fresh contents, and it would help in search engine optimization, as search engines by default are attracted to sites that frequently generate fresh contents

• Customer retention

A forum gives clients, online visitors or potential customers the need to revisit your site. In a case where they need an answer to questions relating to your product, the community feel of your forum would always be an option to revisit.

• Useful customer Research

The chance to be in direct contact with your customers gives you the chance to have an idea of their wants, needs, general interests or frequently asked questions, which in turn would help you improve and better your service.

• Foster customer relation

The nature of a forum would potentially improve your customer interaction, giving a sense of belonging to your customers. Potential customers may see the community and be swayed by your ability to communicate with customers.

An online forum would create a space that connects customers with company and customers to one another. It also gives the chance for customers to be part of the process as one customers response, can be the solution to multiple other problems

Enterprises that have decided to be serious about customer engagement strategies must be also willing to channel that same energy towards online customer forums, and at CloudWare Technologies, we provide you online forums with the necessary features to execute a successful strategy, creating a highly valued support system for your customers to rely on. Try CloudWare Technologies Today!

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Cloud file sharing involves a system where users are allocated storage space on a server and are allowed to perform read and write operations on the data they save in their space online. Cloud storage is one of the best ways to keep your business’s important data safe and accessible. As various industries have various diverse needs and objectives. When choosing a cloud service, it’s important for each business to consider its individual needs. And then select a provider that is best suited to it.

Here is a list of some of the important features you need to consider when choosing a cloud sharing service for your business.

Key Features of a cloud file sharing service

• Automatic sync

Automatic syncing capabilities are a must for business users who depend on the cloud. Services with this feature will update your files to reflect any edits you make in real time.

• View and edit files from the cloud

Business owners need to access their files at a moment’s notice, wherever they are. The best cloud sharing service provides the capability to make changes to files on the cloud and they are effected in real-time.

• Security and file encryption

Security is a top concern when you take your business to the cloud, so top cloud service providers encrypt your files at least once before it leaves your local servers.

• Flexible storage capacity at an affordable price

Your storage needs are unique to your business. Small business owners are most likely looking for a cloud storage platform that can accommodate data from five to 10 employees, with ample space at a reasonable price. Some storage platforms offer a limited amount of data for a cheap price and get progressively more expensive as they scale up.

• Reliable tech support

When it comes to your daily operations, technical difficulties can be a major limitation. If you or your employees can’t access important files when they’re needed, it could be a very big blow to productivity. Help and technical support services vary from service to service. The best services respond promptly and have someone available to help you 24/7.

Best Cloud file sharing platform

There are multiple cloud sharing services in existence now, and more are coming up by the day, each offering something different and the choice on which to use depends on the individual business needs.

Here is a list of some of the top sharing service

• DropBox

This is one of the top cloud sharing service. It provides small and medium businesses with flexible pricing plans that can be used by organizations of all sizes. It uses off-site servers for file storage and sharing. The solution allows you to automatically sync your files online and across the devices you use. Files can be managed as you do on your desktop.

• Google Drive 

This is a cloud storage service that allows you to store your files, videos, music, photos, etc. in a single location. It automatically syncs your data with all the devices linked to your account, which means they immediately receive the updates and changes you make.

• Box

This is a file-sharing service that provides secure collaboration from any device. You can use it to easily manage and share files across your companies. The service is used by more than 50,000 organizations worldwide.

• Apple iCloud

This is a cloud-based file-syncing and storage solution that enables users to store files in the cloud. The stored files are automatically synced to all devices in the account, including both Windows and Mac systems. The service comes with offerings such as the iCloud Photo Library and iCloud Drive, where you can keep all your files stored securely and updated everywhere.

• OneDrive for Business

One Drive for Business syncs files in real time, so users need not worry about working with outdated version of their documents and other files. It is regarded as one of the best file sharing application in the market, leveraging Microsoft’s vast experience and resources to provide customers with a stable and well-protected system to collaborate with shared files. As a key component of Microsoft’s Sharepoint server and Microsoft 365, the cloud-based platform provides customers with the flexibility of a fully mobile system to allow teams to work together from anywhere in the world.

• Egnyte

This can be a beneficial and valuable addition to businesses of any size looking to empower and simplify file sharing. With its auto synchronization, cloud archiving, unlimited API integrations, and many similar out-of-the-box features, Egnyte is truly a competent cloud file sharing platform.

Some Free open-source cloud sharing platform and their features

There are also some free and open source cloud sharing platforms that can still offer quality service.

• NextCloud

This is arguably the most popular open source cloud file sharing service. Apart from sharing files, it allows you to share calendars, contacts, emails and includes professional features like team collaboration and data synchronization and it packs text and video chat apps.

• Ceph

Ceph is an open source distributed object, block, and file storage platform that uses a POSIX-compliant network file system in order to provide large data storage, high performance, and optimum support for legacy applications.

• Aurora Files

Aurora Files is a developer friendly, encrypted file-sharing software. It has support for Google Drive and Dropbox as network logins, Zipped file viewer, and MS Office file viewer.

• YouTransfer

YouTransfer is an open source file transfer cloud service that has a Docker image for container users. The file transfer process works via link sharing via email, message, or any other sharing method together with an optional message.

• Pydio Cells

Pydio Cells is a Golang-based on-premise file management platform that aims to provide reliable file hosting, synchronization, and sharing. It has a strong emphasis on security and can be deployed on any server type of your choosing.

Today storing data online on cloud servers is the next big thing as it allows unlimited storage. Most companies are choosing cloud storage of files and data. CloudWare Technologies can give you quality cloud based storage and file sharing services. Providing you with the most suitable option for storing data online digitally. Try CloudWare Today!

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Communication through emails is made possible by email protocols, as they help to transmit information through the main server to the intended party. The two commonly used Email protocols are POP3 and IMAP.

POP3 (Post Office Protocol 3) provides a simple, standardized way for users to access mailboxes and download messages to their computers. POP3 downloads email from a server to a single computer, then deletes it from the server. Because your messages get downloaded to a single computer or device.

IMAP (Internet Message Access Protocol) is the more recommended option because it allows you to check your emails from multiple devices, such as a work laptop, a home computer, or a tablet, smartphone, or other mobile device.

With the growing Demand of Emails, It can be a challenge to find a Favorable email service provider at no cost that balances the right features with usability.

FREE EMAIL SERVICES AND SOME OF THEIR UNIQUE FEATURES:

1. GMAIL (Google Mail) – 15 GB Mail storage space and enables other google suites functionalities like video conferencing, chatting and file sharing.
2. AOL (America Online) – One of the most unique and fascinating feature of AOL is, it gives unlimited email storage.
3. Outlook – Outlook gives you a storage space of 15 GB and also allows for multiple app integration, meaning It can seamlessly connect to other Apps like, Skype, Facebook, PayPal etc
4. Zoho – Though as compared to the above mentioned on the list, Zoho gives just 5 GB storage space, but its unique feature is that it allows you to customize your own domain name. Meaning it doesn’t have to end with @zoho.com but rather username@yourdomainname.com
5. Mail.com – This is also one of the free email options that doesn’t have an abundance of storage space giving just 2 GB of storage, but Just like ZOHO it gives the option of a customizable domain name and also a scheduling calendar.
6. Yahoo! Mail – Yahoo mail allows for 1 TB email storage and its Media attachment history makes it very unique, as you can preview all media attachment you’ve sent Via yahoo mail.
7. ProtonMail – With Just 500 MB it provides you with full email encryption. For those who send sensitive messages be rest assured your messages won’t be seen by just anybody and it disappears after a month.

Emails provide you with a simple, standardized way for users to access mailboxes, download messages to their computers exchange correspondence, and connect both formally and informally. At CloudWare, we offer affordable email setup and other related services like email marketing and quality online mailing solutions that can further benefit you and your business of whatever scale. Try CloudWare Today!

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Social networking is the use of Internet-based social media sites to stay connected with friends, family, colleagues, customers, or clients. Social networking can have a social purpose, a business purpose, or both. Social networking has become a significant base for marketers seeking to engage customers and customers seeking specific products and services.

Social media gives you the opportunity to connect to a million of people with little or no cost incurred while also staying in contact with already existing customers.

Popular social media Applications and their active users

Facebook – 2.23 Billion Monthly active users

Youtube – 1.9 Billion Monthly active users

Whatsapp – 1.5 Billion Monthly Active Users

Instagram – 1 Billion Monthly active Users

Twitter – 335 Million Monthly Active Users

Having an active social network for your business can give you an online presence, can increase your number of customers and consequently improve your returns.

BENEFITS OF SOCIAL NETWORKING TO YOUR BUSINESS

Here are some of the ways your business can benefit from actively pushing social networking:

• Creating a relatable brand value

The more you can create 1:1 relationships with people, the more likely those people are to do business with you. Social media enables you to foster that kind of relationship with infinitely more people than you would be able to meet if they just walked into your storefront.

• Make Your Brand an Industry Leader

As noted, people buy from people who they like and trust, and social media offers you the chance to become the go-to thought leader when people want to know about your specific industry.

• From social media following to customer

An active, engaging social presence can help keep your brand top of mind, so when a person is ready to purchase, again, they come to you first.

• Customer service opportunities

Social media provides you with the opportunity to answer costumer complaints. The faster you can respond, and the better you are able to help, the more likely it is that those people will become customers, and recommend your business to others.

• Learn about your customers

Take advantage of the analytics that every social network offers. Using the insights available, you can tailor your strategies to best speak to your target market/s.

Social networks help people keep connected with their friends and family and is an easy way to be aware of what everyone is up to each day in your social circle.

At CloudWare Technologies, we can effectively boost your online presence and give you the necessary engagements that would take your business to greater heights. Try CloudWare Today!

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